SWTP CEUs Privacy Policy

Introduction

The SWTP CEUs continuing education platform located at https://www.swtpceus.com (including any and all sub-domains) and any and all services and software provided through or by such platform (whether over the Internet, by mobile platform, or through the Thinkific learning management system) or otherwise in connection with Social Work Test Prep, LLC, collectively referred to as the “Platform,” is owned and operated by Social Work Test Prep, LLC. The users of the Platform, including anyone that accesses, browses, enrolls in courses, or uses the Platform, are referred to as “you” or “User.” Social Work Test Prep, LLC is referred to as “SWTP,” “SWTP CEUs,” the “Company,” “we,” or “us.”

The Platform is hosted on Thinkific, a third-party learning management system. This Privacy Policy covers both our direct data practices and those practices related to Thinkific's hosting services.

User privacy is very important to us, and accordingly this Privacy Policy (the “Policy” or “Privacy Policy”) documents how we intend to collect, use, disclose, and protect any Personal Information of yours (as defined below) that is received by us in operation of the Platform. We seek to handle your Personal Information in a manner that complies fully with privacy laws and regulations applying to SWTP and its Users.

Scope of this Privacy Policy

This Privacy Policy applies only to information collected through our Platform and does not necessarily apply to any information collected offline. All Users of the Platform will be covered by this Policy. By accessing, browsing, and/or using the Platform under its Terms of Service, you are accepting this Privacy Policy and expressly acknowledge that you have both (a) read and understood the Privacy Policy and (b) agree and consent to the use of your Personal Information pursuant to this Policy. If you do not agree with the terms and conditions set forth herein, please discontinue use of the Platform.

General Provisions Regarding Users’ Personal Information

The Company, including its employees, agents, independent contractors, and representatives, may collect personal information (“Personal Information”) in several circumstances, such as when users:

Register for an account on the Platform
Enroll in continuing education courses
Complete course assessments and evaluations
Request continuing education certificates
Provide credit card or payment information
Sign up for newsletters or communications
Participate in course discussion forums or feedback surveys
Contact customer support
Access course materials and learning content

Types of Personal Information Collected

Account and Contact Information

Name, email address, and physical address
Telephone number
Professional credentials and license numbers (when required for CEU certificates)
Employer or agency information
IP address and related contact information

Professional and Educational Information

Social work license type and number
License expiration date
State(s) of licensure
Areas of specialization or practice
Professional development needs and interests
Previous continuing education completion records

Platform Activity Information

Course enrollment and completion data
Assessment scores and quiz results
Time spent on course materials
Learning progress and milestones
Certificate generation and download activity
Discussion forum posts and interactions
Course evaluations and feedback

Payment Information

Credit card and payment processing information
Billing address
Transaction history
Coupon or discount code usage

Technical Information

Information regarding your activity on the Platform
Browsing patterns and pages viewed
Download activity
Device type and operating system
Browser type and version
Referring websites

We retain information as required by applicable law. Course completion and certificate data are retained for at least seven (7) years, consistent with ASWB ACE recordkeeping requirements.

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SWTP CEUs Privacy Policy

Introduction

The Platform is hosted on Thinkific, a third-party learning management system. This Privacy Policy covers both our direct data practices and those practices related to Thinkific's hosting services.

User privacy is very important to us. This Privacy Policy (the “Policy” or “Privacy Policy”) documents how we collect, use, disclose, and protect any Personal Information (as defined below) received by us in operation of the Platform. We seek to handle your Personal Information in a manner that complies fully with privacy laws and regulations applying to SWTP and its Users.

Scope of this Privacy Policy

This Privacy Policy applies only to information collected through our Platform and does not necessarily apply to any information collected offline. All Users of the Platform are covered by this Policy. By accessing, browsing, and/or using the Platform under its Terms of Service, you are accepting this Privacy Policy and expressly acknowledge that you have both (a) read and understood the Privacy Policy and (b) agree and consent to the use of your Personal Information pursuant to it. If you do not agree with these terms, please do not provide us with any information and discontinue your access and use of the Platform.

General Provisions Regarding Users’ Personal Information

The Company, including its employees, agents, independent contractors, and representatives, may collect personal information (“Personal Information”) in several circumstances in the course of our operation of the Platform, such as when users:

Register for an account on the Platform
Enroll in continuing education courses
Complete course assessments and evaluations
Request continuing education certificates
Provide credit card or payment information
Sign up for newsletters or communications
Participate in course discussion forums or feedback surveys
Contact customer support
Access course materials and learning content

Types of Personal Information Collected

Account and Contact Information

Name, email address, and physical address
Telephone number
Professional credentials and license numbers (when required for CEU certificates)
Employer or agency information
IP address and related contact information

Professional and Educational Information

Social work license type and number
License expiration date
State(s) of licensure
Areas of specialization or practice
Professional development needs and interests
Previous continuing education completion records

Platform Activity Information

Course enrollment and completion data
Assessment scores and quiz results
Time spent on course materials
Learning progress and milestones
Certificate generation and download activity
Discussion forum posts and interactions
Course evaluations and feedback

Payment Information

Credit card and payment processing information
Billing address
Transaction history
Coupon or discount code usage

Technical Information

Information regarding your activity on the Platform
Browsing patterns and pages viewed
Download activity
Device type and operating system
Browser type and version
Referring websites

We retain such information as required by applicable law. Course completion and certificate data are retained for at least seven (7) years, consistent with ASWB ACE recordkeeping requirements.

You agree and warrant that all personal information provided to us is true and correct, including name, license information, mailing address, phone number, and other requested details. All such personal information will be handled according to this Privacy Policy.

Thinkific Platform Integration

Third-Party Hosting

SWTP CEUs courses and services are hosted on Thinkific, a third-party learning management system. When you use our Platform, certain information is collected and processed by both SWTP and Thinkific.

Information Collected by Thinkific

Thinkific collects information about your use of the Platform, including:

Account registration information
Course enrollment and completion data
Payment transaction information (processed through Thinkific’s payment processors)
Platform usage analytics
Technical information about your device and browser

Thinkific’s Privacy Practices

Thinkific maintains its own privacy policy governing its collection and use of data. You can review Thinkific’s privacy policy at https://www.thinkific.com/privacy-policy/.

Thinkific processes your Personal Information on behalf of SWTP CEUs solely for the purpose of providing hosting, payment processing, and course delivery services. Thinkific acts as a data processor on our behalf and is contractually obligated to handle your Personal Information in accordance with applicable privacy laws, including GDPR and CCPA requirements.

Browser Cookies and User Tracking

We use browser cookies (“cookies”) on the Platform. Cookies are small text files managed by your web browser that enable a website to recognize returning visitors, track usage, and provide a consistent, customized experience.

Types of Cookies We Use

Essential Cookies

Required for Platform functionality
Enable account authentication and security
Allow course progress tracking
Maintain shopping cart information

Analytics Cookies

Help us understand how users interact with the Platform
Provide aggregate data on Platform performance
Identify areas for improvement in course delivery

Marketing and Advertising Cookies

Enable personalized course recommendations
Target relevant educational content
Measure the effectiveness of marketing campaigns

Managing Your Cookie Preferences

You can disable or restrict cookies in your browser settings. Note that if you disable cookies or scripts, certain features (such as course enrollment, progress tracking, or certificate generation) may not function properly.

Platform Security

We take reasonable steps to safeguard your Personal Information using measures appropriate for a company of our size and scope, and as required by applicable law.

Security Measures

Secure Socket Layer (SSL) encryption for data transmission
Secure storage of payment information through PCI-DSS compliant processors
Regular security audits and updates
Encryption of sensitive data at rest

Despite these precautions, the Company cannot guarantee that unauthorized persons will not obtain access to Personal Information. In the event of a data breach affecting your information, we will notify you in accordance with applicable law.

Scope of the Use of Personal Information by the Company

(a) Course Administration and Delivery

User identification and account management
Course enrollment processing
Tracking course progress and completion
Generating and issuing CE certificates
Maintaining CE records for licensing requirements

(b) Professional Credentialing

Verifying professional licenses when required
Reporting course completion to licensing boards (when required by law or with consent)
Maintaining records for potential audits by regulatory bodies
Providing documentation for license renewal

(c) Customer Service

Responding to requests and inquiries
Providing technical support
Addressing course access or content issues
Processing refund requests

(d) Marketing and Communications

Sending course recommendations based on professional interests
Providing newsletters and educational content
Announcing new courses and features
Implementing loyalty or referral programs

Important Note: We do not sell or lease your Personal Information to third parties for marketing activities without your explicit consent. Only aggregated, non-identifiable data may be shared.

State Licensing Board Reporting

Voluntary and Mandatory Reporting

Some state social work licensing boards require or permit continuing education providers to report course completion directly to the licensing board.

You grant permission for reporting when:

Required by state law or regulation for license renewal
You explicitly request that we report your completion
Your state licensing board operates an electronic reporting system that requires provider participation

Information we may report:

Your name and license number
Course title and course number
Number of CE credits earned
Date of course completion
Provider approval numbers

You may opt out of voluntary reporting if not legally required in your state. In such cases, you will receive completion certificates that you can submit directly. Contact [email protected] to exercise opt-out preferences.

Children’s Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect information from individuals under 13. Users must be over the age of 18 to use the Platform. By using the Platform, you represent that you are at least 18 and have legal capacity to enter into these terms.

Your Privacy Rights and Choices

Access and Correction

You have the right to:

Access the Personal Information we hold about you
Request correction of inaccurate or incomplete information
Update account information through your Platform settings
Request copies of your course completion records and certificates

Communication Preferences

You may control communications from us by:

Unsubscribing from marketing emails using the link in any email
Adjusting notification preferences in your account settings
Contacting us directly to update your communication preferences

European Users’ Data Privacy Rights (GDPR)

Data Controller Contact

Social Work Test Prep, LLC
Attn: Data Protection Officer
4443 Ambrose Ave., Los Angeles, CA 90027
Email: [email protected]

Your Rights Under GDPR

Right of Access: Request copies of your Personal Information held by us
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your data, subject to retention laws
Right to Restrict Processing: Request limits on how we use your data
Right to Data Portability: Request a copy of your data in structured format
Right to Withdraw Consent: Withdraw previously given consent at any time (not retroactive)

California Residents’ Privacy Rights (CCPA/CPRA)

Your California Privacy Rights

California residents have the right to:

Right to Know: Request disclosure of the categories and specific pieces of Personal Information we collect, use, disclose, and sell
Right to Delete: Request deletion of your Personal Information, subject to exceptions
Right to Correct: Request correction of inaccurate information
Right to Non-Discrimination: Exercise privacy rights without discriminatory treatment

We do not sell Personal Information to third parties or share data for cross-context behavioral advertising.

Controlling Law

The Company is based in the United States and governed primarily by U.S. and California law. We comply with the EU GDPR for users under its jurisdiction and the California Consumer Privacy Act (CCPA) for California residents.

Advisory to International Users

If you access the Platform from outside the United States, your information may be transferred to, stored, and processed in the U.S. and Canada via our hosting provider, Thinkific. Your use of the Platform indicates your consent to such transfer and processing.

Terms of Service

This Policy is integrated into the Terms of Service governing use of the Platform, including disclaimers and limitations of liability. Your continued use of the Platform signifies agreement to both.

Changes to This Privacy Policy

We may modify or change this Policy at any time, effective immediately upon posting such changes on the Platform.

We will attempt to notify registered users of material changes by email or Platform notice. Continued use of the Platform after any changes constitutes acceptance of the revised Policy.

Contact Us

If you have any questions, thoughts, or comments about this Privacy Policy, please contact us:

By Mail:
Social Work Test Prep, LLC
Attn: Privacy Officer
4443 Ambrose Ave.
Los Angeles, CA 90027

By Email:
[email protected]

By Phone:
(949) 391-7987

For GDPR-related inquiries, please mark correspondence “GDPR Request.”
For CCPA-related inquiries, please mark correspondence “CCPA Request.”